WhatsApp Forms — Collect Leads & Data

12

Field types available

5

Ready-made templates

2 min

To create first form

100%

Mobile friendly

How it works

Turn WhatsApp chats into structured data

WhatsApp Forms lets you create beautiful data-collection forms and share them instantly via WhatsApp. Customers click the link, fill it in their browser, and submit — all without downloading any app.

No more missing information. No more back-and-forth asking for name, phone, address, and date one message at a time. One form collects everything perfectly in one go.

AI auto-sends the right form

Set trigger keywords on any form. When a customer types those words in WhatsApp — "appointment", "book", "consult", "enquiry" — the AI instantly sends the form link as a reply. This works 24/7, even when you're asleep.

Customer: "I want to book an appointment" → AI sends your appointment form
Customer: "I need a quote" → AI sends your lead capture form
Customer: "Admission chahiye" → AI sends your admission enquiry form
Works in Hindi, Hinglish, and English keywords
Multiple forms, each with their own keyword triggers

Instant WhatsApp notification on every response

The moment a customer submits a form, you get a WhatsApp notification with all their filled details — name, phone, selections, message. You also see every response in your Forms dashboard, where you can filter, search, and export as CSV.

WhatsApp Conversation

I want to book a doctor appointment

StuckChat AI · 0.4s

Sure! Please fill this appointment form and Dr. Sharma's team will confirm your slot within 30 minutes 😊

📋 Book Appointment
https://stuckchat.com/form/abc123

Done, I filled it ✓

StuckChat AI

Thank you Rahul! Your appointment request has been received. We'll call you to confirm within 30 minutes. 🙏

You just received a WhatsApp notification

New form response from Rahul Sharma — Doctor Appointment — Cardiology, June 20, symptoms: chest pain.

Use cases

Built for every Indian business

WhatsApp Forms works for any business that needs to collect information from customers before serving them.

Doctors & Clinics

Collect patient name, age, department, symptoms, and preferred slot. Trigger: "appointment", "doctor", "checkup". Reduce front-desk phone call chaos.

Real Estate

Capture budget, property type (1BHK/2BHK/villa), location, and purpose (buy/rent/invest). Qualify leads before your first call. Trigger: "property", "flat", "enquiry".

Schools & Institutes

Admission enquiry forms with course selection, qualification, and parent contact. Trigger: "admission", "course", "join". Parents fill in 2 minutes — no paperwork.

Lead Generation

Collect name, phone, email, service interest, and budget from every potential customer. Trigger: "quote", "price", "interested". Never lose a lead again.

Customer Feedback

Send feedback forms after service delivery. Star ratings, comments, NPS score. Understand what customers think and improve your service continuously.

Event Registration

Workshop registrations, demo bookings, webinar sign-ups. Collect all attendee details in one form. Send confirmation message automatically after submission.

How to create

Create your first form in under 2 minutes

No technical knowledge needed. Just click, customise, and share.

1

Open Forms

Go to your StuckChat dashboard → click Forms in the sidebar → click + Create form.

2

Pick a template

Choose from 5 ready templates — Doctor Appointment, Real Estate, Admission, Lead Capture, Feedback — or start blank.

3

Add AI keywords

Enable AI auto-send and enter trigger keywords like "appointment, book, consult". AI will send this form automatically when customers use these words.

4

Share & collect

Copy the form link and send it via WhatsApp. Or let AI send it automatically. Responses appear in your dashboard instantly.

How to use AI auto-send

Set keywords, let AI do the rest

Every form has an optional AI auto-send setting. When enabled, you add comma-separated trigger keywords. The AI checks every incoming WhatsApp message — if the customer mentions any of your keywords, the AI sends the form link automatically.

Step-by-step

Create or edit a form in your dashboard
Scroll down in the form builder
Check "AI auto-sends this form"
Type keywords: e.g. appointment, book, doctor, consult
Click Save form
Done — AI handles it 24/7 from now

Tips for good keywords

Add Hindi/Hinglish variants: appointment, appoint, apointment chahiye
Add common misspellings customers use
Use short, intent-specific words — not full sentences
Test by sending yourself a message with the keyword

Form Settings — Doctor Appointment

Form name

Doctor Appointment Booking

Fields (6)

Patient Name Phone Department Date Symptoms

🤖 AI auto-sends this form

Trigger keywords

appointment, book, doctor, consult, checkup, appoint

AI will send this form automatically when customers mention any keyword above

All features

Everything inside WhatsApp Forms

A complete form-building and data-collection system built for WhatsApp businesses.

12 Field Types

Short text, long text, phone, email, number, date, time, dropdown select, radio buttons, checkboxes, address, and star rating.

5 Ready Templates

Doctor appointment, real estate enquiry, institute admission, lead capture, and customer feedback — fully customisable in one click.

AI Auto-Send

Set keyword triggers on each form. AI monitors every WhatsApp message and sends your form automatically when customers use those words — 24/7.

Instant WhatsApp Alerts

Every form submission sends you a WhatsApp notification with all the filled details — patient name, phone, selections, and message. Nothing gets missed.

Response Dashboard

All submissions in one clean table. Filter by form, date, and status. Mark follow-up status for each response. Search by customer name or phone.

CSV Export

Export all responses as a CSV file with one click. Import into Excel, Google Sheets, or any CRM. Perfect for bulk follow-up campaigns.

Share Anywhere

Copy link and send via WhatsApp. Post on Instagram bio. Add to Google Business profile. Embed on website. One link, works everywhere.

Mobile-First Design

Forms look perfect on every phone. Large inputs, easy dropdowns, smooth date pickers. Customers can fill in under 60 seconds without any app download.

Unlimited Forms

Create as many forms as you need — different forms for different services, different departments, or different customer segments. No limits on paid plans.

FAQ

Frequently asked questions

Do customers need to install anything to fill the form?

No app download required. Customers just tap the WhatsApp link and fill the form in their mobile browser. It works on any smartphone — Android or iPhone — without any installation or login.

How exactly does AI auto-send work?

When you enable AI auto-send on a form and add trigger keywords (e.g. "appointment, book, consult"), the AI monitors every incoming WhatsApp message from customers. When any customer uses one of those keywords, the AI immediately sends your form link as a reply — automatically, no human action needed. Works 24/7.

How will I know when someone submits a form?

You get an instant WhatsApp notification on your registered number with all the submitted details — the customer's name, phone, every field they filled. You also see every response in your Forms dashboard under the Responses tab, where you can manage and follow up.

Can I customise the form fields and labels?

Yes, fully. Choose from 12 field types. Rename any label — e.g. change "Name" to "Patient Name" or "Student Name". Mark fields as required or optional. Drag to reorder fields. Add or remove fields at any time. Changes apply immediately to new submissions.

Do keywords work in Hindi or Hinglish?

Yes. You can add keywords in any language or script — Hindi, Hinglish, or English. For example: "appointment chahiye, doctor se milna hai, consult" — all three can be trigger keywords for the same form. The AI matches based on text content, not language.

Is there a limit on the number of responses I can collect?

On all paid plans there is no hard limit on form responses. You can collect unlimited submissions and export them as CSV at any time. Free trial has a basic limit to get you started.

Can I use multiple forms with different keywords?

Yes. You can have many forms, each with its own set of AI trigger keywords. For example: one form for "appointment, book, doctor" and another form for "quote, price, estimate". The AI picks the right form based on which keywords the customer uses.

Start collecting leads on WhatsApp today

Create your first form in 2 minutes. No tech skills needed. Works on every phone.

Start free trial

Collect Leads, Appointments & Data via WhatsApp